Managed ICT Services

Minimise costs in the long run, get worry-free ICT services and access technical experts on demand.

What are Managed ICT Services?

Managed ICT Services is a solution provided by Integrated ICT where we manage and maintain the Information & Communications Technology network for your organisation. It means you outsource the responsibility for maintenance, processes and ICT functions to improve your operations and save on internal costs.

Leveraging our years of experience and technical expertise, we aim to support your ICT strategic framework and deliver reliable, cost effective, efficient and most of all worry-free ICT support, transforming your ICT strategic roadmap to align with your business goals.

Outsourcing your ICT means you can get on with your business while allowing experts to provide a technical support framework and service.

How do Managed ICT Services work?

Our approach means your costs are minimised in the long run, allowing you to plan ahead for items such as device lifecycle renewals and fleet management. With a Service Level Agreement in place, you can rest assured that Integrated ICT will deliver proactive support at a capped monthly price. Consider us as an extension of your team, committed to achieving your productivity objectives.

 

Managed ICT Services in Perth and regional WA

Speak to Integrated ICT about a Managed ICT Service solution for your organisation. Our team operates from Perth and Geraldton offices, delivering ICT solutions throughout the State. Our team continue to train, develop and build their knowledge base to ensure the latest equipment and software methodologies are understood and able to be suggested and deployed in your organisation, wherever you are across Western Australia.

Move to a Managed ICT Service today

Why switch to a Managed ICT Services solution?

Enjoy access to technical experts who can monitor the health of your ICT. Your entire team can obtain support services via remote desktop, phone and on-site. We will actively monitor your servers and network, ensuring agreed uptimes are maintained. Enjoy real time reporting of errors and application of system updates.

Switch to a Managed ICT Service Solution today

Cost

Be confident of your ICT costs with a capped monthly fee.

Flexibility

Scale up your service when needed.

ICT Planning

Access industry experts to review and set up your ultimate ICT environment.

Friendly ICT Service Desk

Get timely support from Western Australian based people who live and breathe ICT solutions.

Security

Be confident in your data protection and assured that you can retrieve it when required.

Proactive Managed ICT Services

With the rapidly changing ICT landscape, Integrated ICT take a proactive approach to Managed ICT Services, enabling innovative application of technology by continuous monitoring and maintenance of the integrity of your ICT environment.

Enjoy great features with Integrated ICT’s expertise in delivering Managed ICT Services

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MonitoringYour critical servers are regularly monitored and maintained.

Auto Attendant

ReportingGet regular feedback on your systems, status and quarterly reviews.

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Vendor ManagementWe mitigate risks on your behalf and have existing vendor relationships to gain competitive results.

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Service Level AgreementBe comfortable in the up-front knowledge of provisions of service, including standards, escalation procedures and responsibilities.

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Managed NetworkA secure reliable network, custom designed and built for you, aligned with your business objectives, managed by us.

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Cloud ServicesIAccess scalable cloud services including, data storage and backup, web based email solutions, hosting and more managed by us.

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Managed User DevicesGet timely service support for your devices, from desktops to laptops and tablets.

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Multiple LocationsWe’re in Perth and Geraldton and available to travel to assist with your needs.

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Business Continuity Ensure your business can continue following a disruptive incident by having a plan and preventions and recovery system in place.

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Repairs and UpgradesHave quick access to system repairs and latest upgrades without having to filter through all the jargon.

Switch today

Speak to the Integrated ICT team about a seamless change to a Managed ICT Services solution for your organisation.

  • Perth: (08) 6374 8200
  • Geraldton: (08) 9920 8550

or complete the form.

Tell me more about switching to a Managed ICT Services solution.

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