Boris holds a Bachelor of Business from Victoria University and is a tech-savvy and accomplished Systems Administrator. His experience spans some 17 years in areas including technical operations management, team leadership, and infrastructure administration. He has a proven track record of successfully delivering large scale IT projects and deploying hardware and software solutions, consistently meeting service levels and driving cost reductions.

Boris excels at managing multiple customers simultaneously, leading cross-functional teams, and increasing staff productivity through advanced technologies. Known for his expertise in incident and service request management, he provides effective technical solutions and is highly regarded for troubleshooting complex issues and ensuring reliable IT service delivery.

Boris’s expertise centres on IT project management, asset management, building strong business relationships, desktop deployment, and delivering Level 2 and Level 3 end user support. He is highly skilled in Microsoft AD and Azure AD administration, ITIL-based service delivery, infrastructure administration, and network administration. His responsibilities span overseeing infrastructure and endpoints, managing identity and policy governance, maintaining security, conducting vulnerability scanning and remediation, ensuring business continuity and disaster recovery, and upholding incident management and service delivery to SLA.

Boris is regarded for his calm troubleshooting of complex issues, clear communication with technical and non‑technical audiences, and commitment to reliable, forward‑thinking solutions that balance performance, security, and efficiency.