I just wanted to put in writing my sincere thanks for arranging Integrated ICT support on-site this week which was extremely timely since our Shire/staff internet connection went offline last week for three days.

Franco was highly professional, time-efficient and worked discreetly alongside us with minimal disruption/impact to our staff/public services.  As this was the first visit towards enhancing the whole Library/Gallery network, Franco’s presence and work completed left quite an impression on myself and the team; we can already sense that there is going to be a more streamline, functional, user-friendly future for the Library IT network.

We would like to thank Integrated ICT’s wonderful Service Desk Technician's who have been fantastic to deal with, and so helpful. I am so impressed with their service and professionalism!

We would like to commend Franco Maisano who visited our site. Franco was knowledgeable, helpful, and very willing to listen to any issues that we had. We found him to be courteous as well as having a sense of humour. Our CEO was particularly impressed.

Franco is absolutely amazing. What a pleasure to have someone who just gets on and gets the job done without a fuss. He was also willing to impart any knowledge when asked any 'dumb' questions.  We would welcome the chance to have him come back and be our go to person for any further work we may get done. I also spoke to him about the changing over of the management of the iPads but will discuss that with you further when I finally get back to the school.