Cameron Glover

Service Desk Team Lead

Cameron has a broad set of skills in ICT and provides a high level of customer service to our clients via the service desk. He has skills and expertise in Windows, Office, and application support. Cameron provides technical assistance on projects as required and provides on site support for our education clients.

As Service Desk Team Lead, Cameron is responsible for overseeing the day-to-day effectiveness of the Integrated ICT service provision, ensuring that targets are met. He ensures the service desk team delivers a high level of customer service in managing incident restoration and service level agreements and monitors the team to ensure client service tickets are promptly attended to.

Cameron is undertaking further training in Microsoft Azure services, discovering new methods of cloud management and how that can support our service going forward.