Natalie brings more than 25 years of experience across ICT, data centre services and telecommunications to her role at Integrated ICT. With a career spanning organisations including Telstra, Optus and DCA Alliance, she has built extensive expertise in account management, customer success and strategic relationship development.

She is passionate about building trusted, long-term partnerships, and takes a genuine interest in understanding her customers' businesses, challenges and goals. Natalie believes technology should support business success, and prides herself on translating complex technical conversations into clear, practical solutions that deliver real value.

Throughout her career, Natalie has worked across technology, infrastructure and customer service environments, developing a strong reputation for customer advocacy, service delivery and stakeholder management. Her collaborative approach, combined with a focus on responsiveness and problem-solving, helps ensure clients feel supported at every stage of their technology journey.

Having worked with organisations of all sizes, from large corporate enterprises through to small businesses, Natalie understands that every customer has unique needs. Her approachable nature, industry knowledge and commitment to delivering positive outcomes make her a trusted advisor for businesses across regional Western Australia.