Why You Need a Quarterly Business Review from Your ICT Provider

Published on Monday, 26 June 2023 at 2:33:38 PM

As businesses become more reliant on technology, they must stay on top of their ICT strategy to remain competitive. Managed Services Providers (MSPs) like Integrated ICT play an essential role in this process by providing businesses with the necessary technology solutions to achieve their goals. Getting a Quarterly Business Review (QBR) from your MSP is crucial to ensuring that your business keeps up-to-date with the latest trends in ICT, and that your ICT strategy is being applied methodically.


The world of technology moves at a breakneck pace, and it can be challenging for businesses to keep up with the latest advancements. A QBR from your MSP provides an opportunity to stay in front of these trends and apply them to your business. During the review, your MSP will provide feedback on what is working well, what areas need improvement, and what emerging technologies might benefit your business moving forward. This information can then be used to update your ICT strategy and ensure that your business is always moving forward.


One of the most significant benefits of a QBR is the ability to keep a track of the work your MSP is doing. MSPs offer a range of services, including network security, data backup and recovery, and hardware maintenance. During the review, you can evaluate the performance of these services, assess any issues that may have arisen, and address any concerns that you may have. This ensures that you are getting the most out of your MSP's services and that any issues are resolved quickly.


At Integrated ICT, we use QBRs to make sure that our clients are utilising our services to help their businesses grow. During the review, we provide a comprehensive report that details our performance over the previous quarter. This report includes information on system up-time, response times, and any issues that needed rectification. We also provide feedback on areas where the client could benefit from additional services to help them achieve their goals. This helps our clients to stay on top of their ICT strategy and make informed decisions about their technology needs.


A Quarterly Business Review from the team that look after your Managed ICT Services is an essential part of staying on top of your ICT strategy. It provides an opportunity to stay in front of trends in ICT, keeps a track of the work your MSP is doing, and ensures that your MSP is delivering the best possible service to help your business grow. At Integrated ICT, we understand the importance of QBRs and use them to help our clients achieve their business objectives. If you are looking for an MSP that can help your business grow, get in touch with Integrated ICT today.


Email hello@integratedict.com.au call 9920 8550 or 6374 8200 or complete an online form.

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