User Account Termination Request Form

This form will be submitted to Integrated ICT Service Desk.

We understand that user offboarding involves sensitive information, and the Integrated ICT team treats every request with the highest level of privacy and confidentiality.
Please complete all fields in this form to help us process the removal of the user account correctly. Once submitted, the form will be sent to the Integrated ICT Service Desk a ticket will be created and assigned to the next available technician. We’ll keep you updated of the service ticket via email, and if needed, we’ll also give you a call once the request has been finalised.

Details

Requestor Information

User Information

Will another staff member require access to this mailbox?*This field is required.
Please note
  • Licenses may be locked into fixed term contracts. The termination of the user may not directly result in a decrease in license count. 
  • If the terminated user/staff member rejoins the organisation in the future, a new User Account Creation Request Form is required to be submitted to the Integrated ICT service desk. 
  • All permissions and file access assigned will be stripped from the user during the removal process. 
  • This form is only for the removal of users and is not a request for the decommissioning of the user’s device. 
  • The term “termination” does not imply the complete removal of the users account from the internal system. Rather, the user account is placed into a non-synced file rendering the account disabled but never permanently removed. This method ensures no data associated with the users account is lost. Integrated ICT implements tools and security measures to ensure there is no breach of security with the disabled user’s account. 
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